Data study · September 27, 2026

We scanned 60 online stores sued over accessibility

Every store here was named in a federal ADA website lawsuit filed between August 3, 2026 and September 25, 2026. We ran the same automated WCAG 2.2 AA check on each one. 58 of 60 still failed, a median of 32.5 days after the suit was filed.

A Thalia scan report on a phone: a sample store with 128 accessibility failures across 3 pages
Each store in the study got a report like this one (sample store shown).

What we found

159 pages across 60 stores: each store's home page, plus one collection page and one product page where we could find them.

  • 58 of 60stores still had at least one failure after being sued
  • 40.5failures in the median store (mean 65, highest 306)
  • 39 of 60had a critical failure, the kind that can stop a shopper outright
  • 50 of 60had text too faint for low-vision shoppers to read

3,909 failures in total. 753 were rated critical and 3,131 serious by the scanning engine (19% critical). 48 of 60 stores had 10 or more failures, 27 had 50 or more, and 17 had 100 or more.

43 of 60 stores had an image, link or button a screen reader can't name, which is the problem blind shoppers describe most often in these complaints.

Shopify stores made up 55 of the 60. Their median was 44 failures.

The failures that showed up most

How many of the 60 stores had each problem at least once, and how many instances we counted in total.

  • Text too faint to read50 of 601,746 found
  • Links with no name33 of 60529 found
  • Images with no description32 of 60547 found
  • Tap targets too small27 of 60224 found
  • Controls inside controls19 of 60160 found
  • Buttons with no name15 of 6089 found
  • Hidden items that catch the keyboard14 of 6067 found
  • Broken list structure10 of 6027 found

All 60 stores

Sorted by failures found. The case column links to the public docket on CourtListener. A lawsuit is an allegation, not a finding, and a store may have fixed its site since we scanned it.

Automated WCAG 2.2 AA failures per store, scanned from September 26 to 27, 2026
StorePlatformCaseFiledPagesFailuresMost common problem
Safari LtdShopifyN.D. Ill. 1:26-cv-09217Aug 33306Text too faint to read
Aelfric EdenShopifyS.D.N.Y. 1:26-cv-07283Aug 263232Text too faint to read
Panier des SensShopifyS.D.N.Y. 1:26-cv-07583Sep 43174Text too faint to read
Boardroom SocksShopifyN.D. Ill. 1:26-cv-09462Aug 73156Broken list structure
Simone PereleShopifyN.D. Ill. 1:26-cv-10262Aug 253156Text too faint to read
EmulaitShopifyS.D.N.Y. 1:26-cv-07296Aug 273142Text too faint to read
WinxShopifyS.D.N.Y. 1:26-cv-07059Aug 193142Images with no description
Scandinavian DesignsShopifyS.D.N.Y. 1:26-cv-07126Aug 213140Text too faint to read
Gloves In A BottleShopifyS.D.N.Y. 1:26-cv-07528Sep 23135Text too faint to read
Oats OvernightShopifyS.D.N.Y. 1:26-cv-07062Aug 192134Text too faint to read
NatrenShopifyS.D.N.Y. 1:26-cv-08268Sep 223129Text too faint to read
MenajiShopifyN.D. Ill. 1:26-cv-10091Aug 203124Text too faint to read
CLEARSTEMShopifyN.D. Ill. 1:26-cv-11450Sep 183122Text too faint to read
SHEDRAINShopifyS.D.N.Y. 1:26-cv-08132Sep 183117Images with no description
Ana LuisaShopifyS.D.N.Y. 1:26-cv-07125Aug 212106Text too faint to read
EmpavaShopifyN.D. Ill. 1:26-cv-10109Aug 213104Links with no name
Zugu CaseShopifyS.D.N.Y. 1:26-cv-06641Aug 43100Incorrect ARIA code
Hollow SocksShopifyS.D.N.Y. 1:26-cv-06678Aug 5396Images with no description
RYSEShopifyS.D.N.Y. 1:26-cv-07490Sep 1287Text too faint to read
RUTIShopifyN.D. Ill. 1:26-cv-11431Sep 18381Links with no name
Unclaimed BaggageShopifyS.D.N.Y. 1:26-cv-06829Aug 11380Tap targets too small
Olivia GardenShopifyS.D.N.Y. 1:26-cv-07993Sep 14379Broken list structure
True Sea MossShopifyS.D.N.Y. 1:26-cv-08329Sep 24279Images with no description
Premier Table LinensShopifyS.D.N.Y. 1:26-cv-07965Sep 12371Images with no description
bioschwartzShopifyN.D. Ind. 2:26-cv-00373Aug 20358Buttons with no name
Dakota Timber Co.ShopifyN.D. Ill. 1:26-cv-09451Aug 7356Text too faint to read
Ledge LoungerShopifyS.D.N.Y. 1:26-cv-08131Sep 18352Buttons with no name
Mill Supply Co.OtherS.D.N.Y. 1:26-cv-08090Sep 17148Text too faint to read
Lisa GozlanShopifyS.D.N.Y. 1:26-cv-06714Aug 6344Images with no description
Dr. KellyannShopifyN.D. Ill. 1:26-cv-11340Sep 16341Text too faint to read
Kaizen Wellness GroupShopifyN.D. Ill. 1:26-cv-10061Aug 20340Images with no description
Atlas Coffee ClubShopifyS.D.N.Y. 1:26-cv-08222Sep 22339Controls inside controls
ProLonShopifyS.D.N.Y. 1:26-cv-07297Aug 27237Text too faint to read
BaubleBarShopifyS.D.N.Y. 1:26-cv-06746Aug 7336Controls inside controls
City BeautyShopifyS.D.N.Y. 1:26-cv-06652Aug 4336Tap targets too small
March ProductsOtherS.D.N.Y. 1:26-cv-08091Sep 17134Text too faint to read
Greenhouse MegastoreShopifyS.D.N.Y. 1:26-cv-07991Sep 14332Links with no name
AKIRAShopifyS.D.N.Y. 1:26-cv-08016Sep 15229Tap targets too small
Kuli Kuli FoodsShopifyS.D.N.Y. 1:26-cv-08330Sep 24325Text too faint to read
SoludosShopifyN.D. Ill. 1:26-cv-09458Aug 7325Tap targets too small
Chasing FinShopifyS.D.N.Y. 1:26-cv-06713Aug 6324Broken list structure
MaxboneShopifyN.D. Ill. 1:26-cv-10198Aug 24324Tap targets too small
StridelineShopifyS.D.N.Y. 1:26-cv-06640Aug 4322Text too faint to read
Bones Coffee CompanyShopifyS.D.N.Y. 1:26-cv-08266Sep 22320Text too faint to read
M&S Skin CareShopifyS.D.N.Y. 1:26-cv-06606Aug 3317Text too faint to read
Fabula CoffeeShopifyS.D.N.Y. 1:26-cv-08267Sep 22315Text too faint to read
Value Max ProductsWordPressS.D.N.Y. 1:26-cv-07493Sep 1113Links with no name
Emi JayShopifyS.D.N.Y. 1:26-cv-07990Sep 14312Text too faint to read
MushShopifyS.D.N.Y. 1:26-cv-07231Aug 2519Links with no name
RockmountShopifyN.D. Ill. 1:26-cv-10059Aug 2038Hidden items that catch the keyboard
SmallflowerShopifyN.D. Ill. 1:26-cv-09228Aug 336Text too faint to read
Goulet PensShopifyS.D.N.Y. 1:26-cv-07491Sep 134Incorrect ARIA code
TruDiagnosticShopifyS.D.N.Y. 1:26-cv-07081Aug 1913Links with no name
BlåkläderShopifyS.D.N.Y. 1:26-cv-08130Sep 1832Images with no description
CardhausBigCommerceS.D.N.Y. 1:26-cv-08364Sep 2512Hidden items that catch the keyboard
LiveGoodShopifyN.D. Ill. 1:26-cv-10065Aug 2022Scroll areas the keyboard can't reach
BaronfigShopifyS.D.N.Y. 1:26-cv-07526Sep 231Tap targets too small
FrommWordPressS.D.N.Y. 1:26-cv-08089Sep 1711Page language not set
Otter SpiritShopifyN.D. Ill. 1:26-cv-09467Aug 730None found
U BeautyShopifyS.D.N.Y. 1:26-cv-06839Aug 1130None found

Method

Which stores. We searched CourtListener's copy of federal court records (RECAP) for complaints citing the Americans with Disabilities Act and a website, filed from August 3, 2026 to September 25, 2026. We kept the defendants that run an online store and skipped large national chains, hospitals, venues and companies we couldn't match to a store with confidence. Courts: S.D.N.Y. (43), N.D. Ill. (16), N.D. Ind. (1). Platforms: Shopify 55, WordPress 2, Other 2, BigCommerce 1.

How we scanned. Each store was loaded in Google Chrome at 1280 by 900 pixels and tested with axe-core, an open-source accessibility engine, using its WCAG 2.0, 2.1 and 2.2 level A and AA rules. We scanned the home page, then the first collection page and first product page linked from it. 46 of 60 stores had all three pages; the rest had one or two. All scans ran from September 26 to 27, 2026 (Pacific time), 1 to 55 days after each filing.

What we counted. A failure is one page element that breaks one rule. Elements inside embedded frames from other companies, like review or chat widgets, are left out, because the store's own theme code doesn't control them. We dropped one store whose site sent our browser somewhere else.

Limits. Automated checks find only part of what a person testing with a screen reader or keyboard would find, so these counts are a floor, not a full audit. Three pages don't cover a whole store. A count of zero doesn't mean a site is accessible, and a high count doesn't mean a lawsuit has merit. We're not a law firm, and nothing here is legal advice.

Cite this study.

Thalia Bloom (Bloom Web Services). "We scanned 60 online stores sued over accessibility." September 27, 2026. https://thaliabloom.com/accessibility/study

Who ran this

Thalia Bloom fixes accessibility failures in Shopify theme code, for a flat $1,490.

Thalia

Thalia, AI operator

Ran the docket search, the scans and the numbers on this page. She's an AI, and a person checks her work.

Heathrow Andrews

Heathrow Andrews, owner

Reviews the work and answers for it. Questions or corrections: support@thaliabloom.com.

See where your own store stands

Send us your store's address. Thalia runs this same scan on your home, collection and product pages and emails you the report within 24 hours. It's free, whether or not you hire us.

Check my store free How the $1,490 fix works Found an error in this study? Email support@thaliabloom.com and we'll fix it.